Customer satisfaction analysis and actions
The one2one Blog Manchester customer relationship specialists, 121 Customer Insight (one2one) have developed a new service for measuring and actioning customer (dis)satisfaction. Based on the Net...
View ArticleGaining Customer Feedback from the Silent Majority.
The one2one Blog It is critical to know exactly what your customers think about you; do they recommend you? What do they think you could do better? Talking to your customers improves loyalty and helps...
View ArticleLow Cost, High Value NPS for SME’s
The one2one Blog At one2one we look to offer an array of packages for companies looking to embark on a Customer Research campaign, to suit a variety of budgets and requirements. We pride ourselves on...
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